Effective Date: 01/07/2025

 

Welcome to GrabPo! These Terms of Use (“Terms”) govern your access to and use of the GrabPo mobile application and related services (the “App”). By creating an account or using the App in any way—whether as a Customer, Outlet, contractor, or otherwise—you agree to these legally binding Terms. If you do not accept these Terms, do not use the App.

 

 

1. User Roles

 

GrabPo offers two main user roles:

 

• Customers: Individuals who register to discover outlets, view offers, collect and redeem points in-person, and interact with promotions.

• Outlets: Businesses that register to showcase offers, attract users, and manage in-person reward redemptions.

 

 

2. Acceptance of Terms

 

By accessing or using the App, you acknowledge that you have read, understood, and agreed to these Terms. We may update or modify these Terms at any time. Continued use after changes constitutes your acceptance of the revised Terms.

 

 

3. Ownership of Customers and Their Data

 

All individuals registered as Customers on GrabPo are considered the exclusive property of GrabPo, including:

 

• Personal information (e.g., name, phone number, email)

• Activity logs, redemption history, app interactions, and behavioral data

• Communication records or support interactions within the platform

 

Outlets and all other users agree that:

 

• They have no ownership, access, or claim over any Customer or their data.

• They are strictly prohibited from requesting, collecting, saving, or storing any Customer’s personal contact information manually or digitally outside the App.

• Any attempt to extract or use such data independently will result in permanent suspension and may lead to legal action.

• This clause is binding indefinitely, even after account deactivation or service discontinuation, unless formally revised by GrabPo.

 

 

4. Use of Customer Information for Marketing

 

By creating an account, you grant GrabPo the right to use your name and phone number for:

 

• Sending promotional offers, platform updates, and outlet campaigns via WhatsApp or SMS

• Notifying you about time-sensitive offers, new outlet listings, or feature enhancements

 

Marketing messages are sent in accordance with applicable communication and privacy laws. You can opt out at any time via in-app settings or by replying “STOP,” though essential transactional communications will still be sent.

 

 

5. Restrictions on Cloning, Replication, or Competitive Products

 

All users whether acting as Customers, Outlets, contractors, freelancers, advisors, testers, partners, or third-party observers agree to the following:

 

You shall not, directly or indirectly:

 

• Build, create, fund, advise, support, consult, white-label, or contribute to any platform, product, service, or business that clones, mimics, derives from, or competes with GrabPo’s features, structure, workflows, reward systems, or business model.

• Use any experience, knowledge, strategy, access, or data obtained through GrabPo to support the development of a similar or derivative platform.

 

 

This clause applies to:

 

• Current and former users of the App

• Founders, early-stage team members, employees, contractors, interns, or external advisors

• Shell companies, affiliated agencies, third-party firms, white-label providers, or business partners

• Any proxy entity or partner working on behalf of or connected to such efforts

 

 

This restriction covers:

 

• Full platform clones or single feature copies

• Replication of user interface, user flow, redemption logic, point system mechanics, or database structures

• Derivative works using similar visual styles, brand tone, or logic-even if technically reimplemented from scratch

 

 

Enforcement

 

If GrabPo finds that a competing or cloned platform is associated directly or indirectly with any registered user, including through email matches, IP logs, or affiliate links, we reserve the right to:

 

• File for immediate legal injunctions, cease-and-desist orders, and damages

• Demand immediate takedown of the infringing application or product

• Ban all associated accounts permanently from GrabPo

• Report violations to relevant app stores, authorities, and legal platforms

 

This clause remains in effect permanently, regardless of your current use of the App.

 

 

6. Prohibited Use

 

You agree not to:

 

• Use bots, crawlers, scripts, or automated systems to scrape, monitor, or collect data from the App

• Attempt to reverse-engineer, replicate, decompile, or tamper with any part of the App

• Upload or distribute malware, misleading content, or offensive material

• Exploit vulnerabilities or interfere with the App’s normal functioning

• Attempt unauthorized access to our servers, user data, or backend systems

 

 

7. Intellectual Property Rights

 

Everything within GrabPo-including but not limited to source code, app logic, designs, content, visuals, branding, feature flow, and reward mechanisms-is the sole intellectual property of GrabPo.

 

You may not:

 

• Copy, modify, reuse, or reverse-engineer any design, layout, interface, feature, or flow

• Create derivative works or competing products based on GrabPo’s structure, features, or user experience

• Reproduce or use GrabPo’s branding, colors, or tone in any way that may cause confusion

 

Violation of this clause will be treated as IP infringement and may result in legal enforcement.

 

 

8. Limitation of Liability

 

To the maximum extent permitted by law, GrabPo will not be liable for:

 

• Any direct, indirect, incidental, or consequential losses arising from use or inability to use the App

• Miscommunication or disputes between Customers and Outlets

• Data loss, platform downtime, or unauthorized access by third parties

 

You use the App entirely at your own risk.

 

 

9. Suspension & Termination of Accounts

 

GrabPo reserves the right to suspend, restrict, or terminate any account at its sole discretion, without notice, for:

 

• Breach of these Terms

• Fraudulent, harmful, or competitive behavior

• Any suspicious or malicious activity, including attempts to reverse-engineer the App

 

Termination decisions are final, non-negotiable, and do not require prior warning or justification.

 

 

10. Governing Law & Jurisdiction

 

These Terms shall be governed by the laws of India, without regard to its conflict of law provisions.

 

Any legal dispute shall be resolved exclusively in the courts of India, and users consent to the jurisdiction and venue of those courts.

 

 

11. Contact Information

 

For questions, contact us at: support@grabpo.com